Refund policy

Refund Policy

Last Updated: May 31, 2026

At Clinora, customer satisfaction is important to us.

Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item is unused
• The item is in its original condition
• The item is returned in its original packaging

Return Shipping

Customers are responsible for all return shipping costs.

Non-Returnable Items

We do not accept returns for:

• Used items
• Damaged products caused by customer misuse
• Items returned after the 30-day return period

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.

Refund Process

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Contact Information

For return requests, please contact:

Clinora@gmail.com